The Roadway Maintenance Technician operates automotive and maintenance equipment to transport material, equipment and maintenance personnel as well as performing skilled highway maintenance duties.  Also, participates in the maintenance of buildings. Works with maintenance personnel receives assignments from the Maintenance Supervisor or Manager, and on occasions supervises personnel on various job assignments.  You will guide and/or train less experienced personnel on equipment operation and roadway maintenance.

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As the Traffic & Revenue Trainee, you will have the opportunity to be exposed to multiple projects involving data analysis, sketch modeling, and strategy. Learn how the insight created is used to develop actionable insights that influence the company’s pricing and customer-facing strategies. Develop your skills as a data-driven storyteller to provide insights and solutions to increasing traffic and improving performance of the facilities.

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The Maintenance Manager provides operational leadership for I-66 EMP’s roadway maintenance, incident response, fleet and equipment maintenance, training, contractor coordination, asset preservation, winter operations, safety compliance, budgeting, and reporting activities. This position ensures personnel, equipment, schedules, and response activities are aligned to support safe, reliable, and well-coordinated roadway operations.

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The Customer Service Manager is responsible for the day-to-day planning, measurement, and execution of customer service operations for the I66 EMP. This role manages a layered service model consisting of supervisors, team leads and assigned groups of third-party vendor agents who support inbound customer calls, outbound customer contact efforts, payment-related inquiries, case management, dispute resolution, and customer experience support. The manager is accountable for driving performance through supervisors, ensuring team leads and agents meet established expectations, and maintaining consistency across vendor-supported and multi-site operations. This role requires regular review and request of operational data to identify trends, address service gaps, support informed decision-making, and sustain continued operational success.

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The Judicial Operations and Revenue Recovery Manager is responsible for strategically leading judicial operations, settlement, payment solutions, and revenue recovery functions that support commercial toll operations at scale. This position provides autonomous leadership and direct management over the Judicial Operations and Settlement Supervisor and Payment Solutions Supervisor, ensuring that court-related workflows, delinquent account strategies, settlement activity, payment reconciliation, outbound collection efforts, and case documentation are designed, governed, and executed accurately, efficiently, and in compliance with internal procedures, jurisdictional requirements, and applicable legal standards.

This role serves as the operational leader for enterprise-wide revenue recovery activities focused on B2B accounts, promotional account activity, and high-value outstanding balances. The manager is expected to spearhead strategic direction, strengthen governance and process controls, analyze performance trends, resolve escalated issues independently, and lead cross-functional stakeholder management with internal leadership, court personnel, service providers, collection partners, and other business partners to optimize recovery outcomes, procedural accuracy, scalability, and overall operational performance.

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As the Field System Technician, you will have the opportunity to perform servicing, repair and/or installation of Intelligent Transportation Systems (ITS), Toll Collection Systems (TCS) and Network Communication Systems (NCS). The Field Service Technician provides field support including troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming; preventive maintenance actions; and documentation.

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