The Incident Response Technician will operate an emergency response vehicle for performing roadside assistance (tire change and provide fuel and/or water), accident management, abandoned vehicles tagging and debris removal. I 66 Traffic Management Center will be dispatching and assisting you during all events. On occasion you will also work with maintenance personnel, providing traffic control and assisting with other maintenance duties.

*** Must be willing and able to work on-site at our Manassas, VA office ***

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The Field Systems Analyst assists the Toll Systems Director in performing data analytics to ensure SLAs, KPIs and general requirements are met and/or exceeded. The Field Systems Analyst also actively participates in Field Systems training activities and assists with inventory tracking and work order/incident management.

*** Must be willing and able to work on-site at our Manassas, VA office ***

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The Toll Operations Analyst works with department stakeholders to monitor and optimize system performance/features, provide operational support, review data to support business decisions. Additionally, this person will also assist the Toll Operations Manager with monitoring and supporting day to day operations of the Back Office systems to ensure on time and accurate billing of toll transactions; accurate reconciliation of all revenue; accurate reporting of revenue and traffic; build customer profiles for boosting collections; identify improvements in Toll Collection processes.

*** Must be willing and able to work on-site at our Manassas, VA office ***

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The General Counsel provides legal advice to the company on a wide variety of matters, including corporate, project and financial.  The General Counsel also reviews, drafts, and negotiates organizational, project and loan documents, analyzes applicable local, state, and federal laws, and consults as necessary with outside counsel in advising the CEO and other management of the company.

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The Dispute Resolution Lead will be tasked with multiple responsibilities including but not limited to handling customer interactions, processing check payments, case management, dispute resolution, exempt vehicle management, data validation, and return mail processing.

*** Must be willing and able to work on-site at our Manassas, VA office ***

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The ITS Data Analyst assists the Toll Systems Director in performing data analytics to ensure SLAs, KPIs and general requirements are met and/or exceeded. The ITS Analyst also actively participates in Intelligent Transportation System (ITS) training activities and assists with inventory tracking and work order/incident management.

*** Must be willing and able to work on-site at our Manassas, VA office ***

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The CSR will be responsible for communicating and/or engaging with customers through the available channels of phone, email, chat, and In-person. CSRs will educate and inform customers about I-66 Express Mobility Partners LLC (66 Express Lanes) and answer questions that may arise. The goal of the CSR is to help customers resolve their issue(s) and make better-informed decisions about their notice and/or account.

*** Must be willing and able to work on-site at our Manassas, VA office ***

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